While we meticulously pack your order, we acknowledge that transit adventures sometimes result in damaged parcels. In such instances, we kindly request you to share an unpacking/opening video within 48 hours of receiving the damaged product.
Your video helps us expedite the claim process, ensuring your experience remains pleasant with us. We shall offer you a full refund once the damaged goods have been received back in the store.Β
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We try our best to deliver within the specified time, but please note some unforeseen circumstances may delay the package. We'll inform you of any such delay in our best capacity.
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